F.A.Q. | TrichoLAB
Q: what diseases can be distinguish with TrichoLAB?
A:

TrichoLAB trichoscopy report differentiates majority of hair disorders. It may distinguish scarring versus nonscarring alopecia, androgenetic alopecia vs telogen effluvium and supports the diagnosis of alopecia areata, lichen planopilaris, anagen effluvium, folliculitis decalvans, discoid lupus erythematosus, trichotillomania, tinea capitis.

Q: WHAT DO I NEED TO START USING TRICHOLAB SERVICE?
A:

Any version of FotoFinder videodermoscope system to take images and an account on TrichoLAB server to upload images and to download the reports. There is an instructional video available to show the trichoscopy procedure in details.

Q: Does TrichoLAB provide any treatment suggestions?
A:

No. TrichoLAB focuses on diagnostics only.

Q: HOW MUCH TIME DOES IT TAKE TO GET THE TRICHOSCOPY REPORT?
A:

TrichoLAB delivers the trichoscopy report within 7 days at the latest.

Q: Why should I provide my medical certificate?
A:

TrichoLAB service is dedicated to medical professionals exclusively. If you want to examine your hair, please contact one of our medical partners.

Q: HOW MUCH DOES IT COST?
A:

TrichoLAB service is based on pay-per-use system. The complete pricelist is available for registered users.

Q: Is my data secure?
A:

It's our priority to keep the data safe and the servers secure. We have implemented both ISO 9001 quality standard and ISO 27001 information security standard.

Q: How should a patient be prepared?
A:

Trichoscopy does not require specific preparation. However it is adviced your patient has not used artificial hair fibers. For better visibility hair dyeing is adviced for gray hair patients.

Q: Does the procedure hurt?
A:

Not at all. Trichoscopy is a non invasive procedure.

Q: How much time does the procedure take?
A:

Usually complete procedure takes 10-15 minutes. Upload and download time depends on your Internet connection.